Contact us
Questions, bug reports, refund requests, or anything else. We usually reply within 24-48 hours.
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We read everything that comes through this form.
Frequently asked
I think I was charged twice. Can I get a refund? ▾
Yes. Duplicate charges are refunded, no questions asked. Our checkout deduplicates by email, but if a second charge slips through (for example, paying with a different email or card), we'll fix it.
Send the email used at Stripe checkout, the approximate dates of both charges, and the last 4 digits of the card. Use the form above, or email us directly .
How long until I get a reply? ▾
Usually within 24-48 hours on business days. Refund requests get priority.
Are you affiliated with Service NSW or RMS? ▾
No. We're an independent practice site. For official information, visit service.nsw.gov.au .
Can you help me book my official HPT? ▾
For bookings, results, or licensing questions, contact Service NSW on 13 77 88 or their website . We only provide practice materials.
I found a bug. How do I report it? ▾
Please use the form above. Mention what you were doing when it happened, plus your device and browser. The more detail, the faster we can fix it.
Just passed your HPT?
We'd love to hear about it. Stories help other learners.
We can't help with official test bookings, license applications, or personal Service NSW account issues. For those, contact Service NSW on 13 77 88 or visit service.nsw.gov.au .